Q: What forms of payment do you accept?
A: Sports Team Line currently accepts Visa, MasterCard, Discover, and JCB for all orders.
Q: Do you ship to APO/FPO addresses?
A: Yes, of course! Please ensure that the formatting for the address is 100% correct so that there are no issues when shipping your order.
Q: Do you ship your products internationally?
A: Absolutely! Whether you are overseas or across the border in the Canada, we ship to over 180 different countries! Shipping rates are free as well.
Q: What is your return policy?
A: If you are not 100% satisfied with your purchase from Sports Team Line you can return your item(s) for a full refund within 365 days of purchase for any reason.
Q: What is your shipping policy?
A: We here at Sports Team Line make it our goal to ship out your order within 24 hours from the time that your order was placed. All orders ship out from our warehouse. Depending on the shipping method that you choose, the order will arrive in 5-9 working days (Free Shipping) or 3-6 days (Faster Shipping).
Q: Is it safe to use my credit card on your site?
A: Yes! Sports Team Line understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
Sports Team Line uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transactions.
Q: I need assistance, how do I contact you?
A: To contact us simply email us or use our contact form by clicking here. We're happy to assist you in any way!
Q: Will I be charged sales tax?
A: Sales tax is charged for orders shipped to U.S. states where we have a business presence and/or we have determined sales taxes are applicable. The amount of state sales tax charged is based on current tax rates. The amount appearing on your order is an Estimated Tax and may differ from the sales taxes ultimately charged. Gift wrap and shipping charges may also be subject to tax in certain states. State and local tax rates are subject to change at any time. However, tax will be refunded when you reiceve the item.
Q: What does "Payment Error" mean?
A: It means your order did not go thru. There are three reasons(1. Wrong card number or CVV; 2. Insufficient funds; 3. Have an error when completed the order.) Please contact the card issuer or change a card to re order.
Q: How to track my order?
A: We will email you the tracking number once shipped and the easiest way to retrieve your tracking number is to log into your account to find the trakcing number.