If you are not completely satisfied with your purchase, for any reason, we will offer you a free return within 365 days of purchase. Because custom and personalized products are made just for you, they are not returnable. Please note to utilize free returns on, the package must be sent physically. Please note that the return label is not valid through USPS for APO/FPO returns. Check out our Return Policy for more details.

Returns Policy

  • We accept returns within 365 days for any reason (unless otherwise noted on the product page).
  • Returned items must be in original condition, including tags, booklets, and labels.
  • Please do a favor for us, keep the original package.


  • Refund will be issued to original payment method.
  • 10% restocking fee will apply to some returns.
  • You will be responsible for return shipping costs of non-defective merchandise.
  • We are unable to refund the shipping fee if you choose the faster shipping.

Non-Returnable Items

Custom and personalized products are final sales, they are not returnable.

Apparel Exchanges

If you need a different size of an apparel item you ordered, please email us and we will offer you the best option.